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Learning Consultant 3

Technical and Professional
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The Learning Consultant/ Demand Planner provides the main point of contact for Global, Regional or Country Learning Leads for all training delivery requirements. The role will be assigned to specific Learning Leads in agreement with the Global or Regional Head of Learning and will work in support of AOP and ongoing training demand identification and delivery planning. Ultimately, the role is responsible for ensuring that the Instructor Led Training and Virtual Instructor Led Training class delivery schedule is managed to maximize the impact on the learner population with the available budget.

Key Deliverables
  • Demand Planning Meetings, planned and ad hoc with recommended agenda.

  • Demand Funnel visibility for key Stakeholders demonstrating deliver activity in relation to AOP and audience objectives.

  • Accurate class input into the rolling demand planning process and Service Order generation to support.

  • Take up and cancellation review and actions.
  • Class volume and budget consumption reports – completed, planned and scheduled.

    Key Responsibilities
  • Provide main point of contact to client stakeholders for planning the delivery of learning for multiple audiences / courses.

  • Understand business objectives and priorities / L&TD objectives and priorities.

  • Provide subject matter expertise on course offerings.
  • Monitor the launch timings of new courses and their audience objectives.

  • Support budget development and provision of status on consumption.

  • Funnel management - what's moving, what's not, actions to take.

  • Manage class input forms and relevant work orders.
  • Facilitate effective demand planning and management meetings with key stakeholders to maximize the effectiveness of the delivery schedule against key objectives.

  • Identify training delivery needs not currently supported by the course catalogue and route the request appropriately through Global Governance.

  • Scoping of new delivery needs and providing solutions and help to find the best vendor, SME, etc.

  • Proficiency in Learning specific report generation.
  • Manage client accruals.
  • Support Talent initiatives.

Essential Requirements and Skills

  • Proficient in MS Office Applications.

  • Degree in Human Resources or Business Administration.

  • Experience in the banking industry a must.

  • Adept at queries, report writing and presenting findings.

  • Excellent interpersonal/relationship skills.

  • Systematic thinking and understanding.

  • Bi Lingual (Cantonese and English).


The successful candidate will have a proven track record in the Learning & Development industry within the Performance Improvement field with a broad knowledge of learning interventions. Experience in the design of blended learning solutions including eLearning, Virtual Instructor Led Training and Social Collaboration would desirable however is not essential.

As well as possessing business and financial acumen you will have exceptional communication and analytical skills. You will have a strong interviewing technique and be an excellent listener; experience of project management and writing proposals would be advantageous. GP Strategies also offers an excellent benefits package. It is the policy of GP Strategies that all eligible persons shall have an equal opportunity for employment on the basis of merit.

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