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Technical and Professional
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Role and Responsibilities; 

  • Teaching courses on Retail Banking and Wealth Management area to the required standards so that colleagues are skilled with the required skills and capability to perform their roles effectively.

  • Provides suggestions in your specialism to the global businesses curriculum which contributes to the development of best in class learning interventions.

  • Fulfills the agreed demand plan in a cost effective and efficient manner by use of a variety of learning mediums.

  • Formulates training plans on transactional aspects of learning delivery.

  • Deploys global curriculum in a cost effective and efficient manner to the business.

  • Works in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems.

  • Collaborates with our client to review existing training course materials and refine course delivery for specific audiences to achieve training objectives.

  • Demonstrates experience and track-record relating to Learning delivery within fast-moving, complex and demanding corporate environments, with exposure to different markets/cultures and diverse regulatory frameworks.

  • Demonstrates up to date knowledge of the external environment, the competitive landscape and broad macro-economic trends.

  • Conduct quality review of data created to support course delivery.

  • Monitor class evaluations to ensure customer satisfaction.

 Requirements :                 

  • Bachelor degree with major in Finance or Economics or related discipline.

  • 8-10 years experiences in working at frontline in sales as well as sales. management experience in the financial industry.

  • 3 – 5 years of instructor-led training experience.

  • Strong knowledge of sales tools and investment products.

  • Hands-on design programs and practical experience in sales and services training with strong business acumen.

  • Proven competencies in organization development and knowledge management would be desirable.

  • An interpersonal style that elicits trust, open mindedness and co-operation and one that builds effective, collaborative working relationships throughout the organization.

  • Good communication, interpersonal and relationship building skills.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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