Sales Trainer - Banking

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

Summary

This role holder is responsible for working in partnership with a range of stakeholders, including SMEs, HR, external partners to support the development of learning and performance tactical plans and the delivery of quality learning and customer service.

Essential Duties and Responsibilities

1.            Training Delivery

•              Deliver training programmes on Wealth and Personal Banking area to the required standards so that colleagues are skilled with the required skills and capability to perform their roles effectively.

•              Fulfil the agreed demand plan in a cost effective and efficient manner by use of a variety of learning mediums.

•              Formulate training plans on transactional aspects of learning delivery.

•              Work in compliance with established procedures and/or protocols. Identifies and resolves readily identifiable, clearly-defined problems.

•              Collaborate with our client to review existing training course materials and refine course delivery for specific audiences to achieve training objectives.

•              Demonstrate experience and track-record relating to learning delivery within fast-moving, complex and demanding corporate environments, with exposure to different markets/cultures and diverse regulatory frameworks.

•              Demonstrate up to date knowledge of the external environment, the competitive landscape and broad macro-economic trends.

•              Monitor class evaluations to ensure customer satisfaction.

2.            Learning Consultant

•              Plan, organize and execute local training projects.

•              Support and implement Group training projects to local market.

•              Deploy global curriculum in a cost effective and efficient manner to the client.

•              Provide suggestions in your specialism to the global businesses curriculum which contributes to the development of best in class learning interventions.

•              Ensure timely and quality support is rendered to enable the smooth operation of training by providing efficient and accurate service to the department.

•              Continuously monitor and review training operation procedures, processes and standards etc., propose and implement quality improvement initiatives.

•              Provide quality support and manage vendor on maintaining training facilities and equipment in good condition.

•              Support regular planning and management process for the Learning Department.

•              Manage a team of administrative employees to support the operation of the Learning Department.

This job description is an outline of the main duties and responsibilities of the designated role, but other duties may be assigned from time to time as the situation requires

Person Specification

•              Professional qualification/degree or equivalent

•              5 – 10 years experiences in frontline in sales and sales management experience in the banking/financial industry

•              3 – 5 years of instructor-led training experience with good facilitation skills

•              Strong knowledge of sales tools and financial industry

•              Hands-on design programs and practical experience in sales and services training with strong business acumen

•              Proven competencies in organization development and knowledge management would be desirable

•     An interpersonal style that elicits trust, open mindedness and co-operation and one that builds effective, collaborative working relationships throughout the organization

•     Good communication, interpersonal and leadership skills

•     Good command of written and spoken English and Chinese (Mandarin)

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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