Training/Learning Delivery Manager- HYBRID

GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.

From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

GP Strategies Corporation has an opening for a Training/Learning Delivery Manager in New York, New York. This position will support a large financial client located in the financial district and this person will need to be onsite three days a week. This position may have up to two direct reports. Bilingual language skills (Spanish/English) is highly preferred.

Summary:

The Training Learning Consultant is accountable for project managing the deployment of new and Global and Regional instructor-led and virtual instructor-led learning solutions. This role is responsible for participating in end-to-end solutioning from identification of learning need, to providing SME expertise on deployment best practices, through to project management of delivery in each in-scope country. The role will apply a consistent project management rigor to every new/updated course that is introduced within the Region to ensure successful launches for both globally and locally developed courses.

The role will partner directly with client stakeholders, GP global and regional teams, and suppliers to maintain overall project governance, and serving as the single point of contact for deployment preparation including managing pilot activity (if required), trainer sourcing and local certification and business unit management. The role will work in partnership with the client’s Learning Leads, GP Global Deployment Managers, Faculty, Administration Teams and Suppliers.

Essential Duties and Responsibilities:

• Engage with senior-level stakeholders including Heads of Learning and Learning Managers to understand the learning needs of the organization and how this supports the aims, objectives, values, and culture of the business.
• Provide support during solution development phase to determine operational deployment strategy, ensuring that resources can be estimated, and local deployment/delivery needs can be represented.
• Provide subject matter expertise on course catalogue to output delivery recommendations based on course feedback, trends, and client current strategies.
• Identify training delivery needs not currently supported by the course catalogue and support client in sourcing new content.
• Work with global delivery stakeholders to review and understand requirements of the program manual working in partnership with local clients for any regional requirements.
• Act as main point of contact for the client’s stakeholders for the request of delivery needs, working with them to understand delivery requirements, scoping of required resources and prepare costing information in line with approved rate cards.
• Ensure accurate class data is input into the demand process for scheduling and service order generation to support.
• Lead demand planning meetings, planned and ad hoc with recommended agenda to ensure accurate visibility into scheduled and planned delivery and outline recommendations via take up review for cancellations and action based on class volume and budget consumption insights and trends.
• Liaise with other internal GP service areas and/or external suppliers to meet ensure the agreed deliverables and administration of classes are met as agreed in contract.
• Proactively report and highlight any risks and issues to the project plan or deliverables with relevant mitigation actions as required.
• Understand course-specific communications needs and manage output of communication and marketing calendar updates needs through GP and client administration teams.
• Manage any changes to scope and complete change requests as necessary.

Requirements:

• Proven experience in the learning field; degree preferred
• Broad knowledge of learning interventions
• Experience in the deployment of informal and formal blended learning solutions to include e-learning, VILT, ILT and Modern Learner
• Experience with deployment of large-scale learning initiatives
• Experience in project management methodologies such as critical path, critical chain, and agile management
• Intermediate Excel experience
• Bilingual language skills in English and Spanish highly preferred
• Excellent written and verbal communication skills
• Excellent interpersonal/relationship skills
• Strong analytical and data reporting skills

Desirable Requirements:

• Working knowledge of Organizational Development interventions
• An understanding of organizational matrix dynamics
• Previous consulting experience with Senior Leaders regarding business and learning strategy
• Experience in the design of informal and formal blended learning solutions to include e-learning, VILT, ILT and Modern Learner
• Experience in Leadership and Management training
• Labor market knowledge
• Understanding of excellent facilitation skills
• Multi-cultural experience
• Experience writing proposals

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.

GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

#LI-AB1