Transportation Specialist
GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we've learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.
Job Summary
· Interact directly with dealer personnel via email and phone to assist with claim processing and service administration questions.
· Provide dealer guidance on:
o Claim and condition structure (data integrity)
o New vehicle receipt and logistics policy clarification
· Serve as dealer escalation for reviews of Transportation Claim Request preauthorization positions (new process)
· Authorize and pay transportation claims.
Support and provide guidance to DSMs and dealers
Requirements
· College Diploma in Automotive Technology, Mechanic's license or equivalent in work related experience in automotive service facilities
· Competency with Microsoft Office
· Outstanding oral and verbal communication skills in both languages
· Ability to function within a team environment and maintain a respectful working relationship with the dealer body
· Industry knowledge
· Legally eligible to work in Canada
· Bachelor’s Degree preferred
· Bilingual skills are considered a strong asset
With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That's how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.